Privacy Policy for Adversity Services

Effective Date: April 9, 2025

Adversity Services (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including phone and SMS communications.

This Privacy Policy is governed by the laws of the State of Missouri, United States.

1. Information We Collect

• Personal Information: Your name, phone number, email address, service address, and billing details.
• Communication Data: Info from inquiries, calls, SMS including appointments and feedback.
• Technical Data: IP address, browser type, OS, and device info.

2. How We Use Your Information

• Provide and improve HVAC, Plumbing, Electrical, and Dumpster services.
• Send service-related SMS/email (reminders, updates, offers).
• Respond to service requests and legal obligations.

3. SMS Communications & Consent

By providing your number, you consent to receive SMS for confirmations, updates, reminders, and promotions.

• Frequency varies by service activity.
• Standard message/data rates may apply.
• Reply STOP to unsubscribe, HELP for assistance.

4. Cookies and Tracking Technologies

Our site uses cookies and tracking tech to improve experience and services. By using our site, you consent to:

• Essential Cookies: Enable core functionality like booking.
• Performance Cookies: Help optimize user experience.
• Advertising Cookies: Includes Facebook Pixel for ad tracking and personalization.

How to Manage Cookies

Manage settings via your browser or opt-out here:

• Facebook Ad Settings
• NAI Opt-Out
• DAA Opt-Out

5. Sharing Your Information

• We don’t sell or rent data.
• Shared only with trusted providers or by legal requirement.
• May be transferred in case of business changes (e.g., acquisition).
• Shared with consent when needed.

6. Data Retention

We keep your data only as long as needed for:

• Service fulfillment
• Legal obligations
• Dispute resolution and agreements

7. Data Security

• SSL/TLS encrypted communications
• Internal access controls
• Routine audits and updates

No method is 100% secure. Use is at your own risk.

8. Your Rights

• Access or update your info
• Request deletion (within legal bounds)
• Withdraw marketing consent
• Ask how your data is used

Contact: kyle@adversityservices.com | 417-500-5555

9. Children’s Privacy

We do not knowingly collect data from children under 13. If discovered, we delete it immediately.

10. Do Not Track (DNT)

We currently do not respond to DNT signals. This may change with evolving tech and standards.

11. Changes to This Policy

We may update this policy. Changes will be posted with the effective date and communicated if significant.

12. Contact Information

Email: kyle@adversityservices.com
Phone: 417-500-5555
Website: adversityservices.com
Address: 800 E COMMERCIAL, Springfield, Missouri